In today’s talent market, organizations experiencing rapid expansion need a scalable recruiting infrastructure that can adapt to shifting priorities without losing hiring quality. Our client faced exactly this challenge during a period of unpredictable, high-velocity growth.
Challenge: Scaling Recruitment During Rapid, Unpredictable Growth
Our Client, a large, well-established insurance company, acquired a smaller information technology firm to expand its revenue streams. This strategic move increased the company’s employee count from 40 to 290 in just 16 months, while case management volume rose by over 200%.
This rapid expansion tripled the existing client base and created a constant demand for new roles — many of which shifted frequently and unpredictably. The company needed a recruiting infrastructure capable of adapting to fast-changing conditions without compromising hiring quality.
This level of volatility highlighted the need for a truly scalable recruiting infrastructure capable of supporting fast-changing operational demands.
Solution: Building a Scalable, Flexible Recruiting Infrastructure
People Science implemented a high-growth recruiting framework designed to adjust seamlessly to evolving business needs. Because hiring priorities in fast-scaling environments can change rapidly, we built a model that could shift focus in real time while maintaining a strong, consistently refreshed talent pipeline.
We also recognized that in high-growth situations, the availability of top talent can influence the company’s trajectory. Our framework accounted for this by enabling proactive hiring whenever the market presented high-value candidates.
Our approach ensured the company had a scalable recruiting infrastructure that could redirect focus instantly as priorities shifted.
Action Plan: Creating an Adaptive, Data-Driven Talent Strategy
- Align recruiting with real-time business indicators — weekly revenue shifts, new customer acquisition, and lost business — to continuously recalibrate hiring priorities.
- Position the organization as the premier regional employer for insurance talent to increase attraction and retention.
- Source and pipeline top local talent to support rapid hiring as new needs emerged.
- Proactively recommend high-impact hires even when they fell outside predicted workforce plans.
- Provide temporary, temp-to-hire, and long-term candidates to support fluctuating operational demands.
Results: Rapid Scaling With Stability and Strategic Alignment
- 290 hires in 16 months, enabling exponential organizational growth.
- Created a stable, sustainable hiring environment that supported ongoing workforce demands.
- Recommended consolidation of call center operations to improve efficiency and geographic alignment.
- Supplied onsite HR leadership to manage day-to-day operations at the founding office location.
Impact: A Future-Ready Talent Engine Built for Continued Expansion
During a period of intense expansion, People Science delivered more than hiring support — we engineered a recruitment infrastructure capable of guiding the organization through rapid and unpredictable change. By pairing data-driven decision-making with proactive talent strategies, the company successfully scaled from 40 to 290 employees while maintaining quality, stability, and culture.
Our partnership helped elevate the company’s market position, refine its operating model, and strengthen its leadership capacity. With a flexible, future-ready talent engine in place, the organization emerged not only larger but fundamentally stronger — equipped for sustainable growth and prepared to navigate whatever comes next.
The result was a future-ready, scalable recruiting infrastructure that supports continued expansion and evolving talent needs.